We are committed to providing you with a secure and trustworthy shopping experience. It has come to our attention that there have been instances of fraudulent activities where individuals posing as genuine buyers have engaged in deceitful practices. These fraudsters have orchestrated scenarios where they express the intent to pay in cash upon delivery, only to abscond with the goods without making the due payment.
To safeguard against such incidents and to protect the interests of our legitimate customers and our business, we have made the decision that all orders must now be paid in full before dispatch. This measure is to ensure the security of the transaction for both you, our esteemed customer, and our company.
Furthermore, we would like to inform you of other fraudulent schemes that have been reported within the e-commerce industry. These include phishing attempts where customers are tricked into providing personal information, the sale of counterfeit products, and the unauthorized use of customer accounts to make fraudulent purchases. We are actively taking steps to mitigate these risks and to enhance our security protocols.
We understand that these changes may cause some inconvenience, and we sincerely apologize for any disruption this may cause to your shopping experience. Our customer service team is available to assist you with any questions or concerns you may have regarding these new policies.
We thank you for your understanding and continued support as we implement these necessary precautions to combat fraud and ensure a safe and enjoyable shopping experience for everyone.
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